In addition to charger overheating issues, Users of OnePlus One have also reported other problems such as very slow charging of the battery, and/or nil charging of the battery. Follow the steps given below to resolve the issue:
- Ensure that the correct compatible USB cable and charger that were shipped in the box are used to charge the device. This will ensure power efficiency.
- Ensure that the USB cable is plugged in correctly into both the phone and the charger and that loose ends are not present.
- Try charging on a different socket to verify if the problem is with the socket. You may also try charging the battery by connecting the USB cord to the computer; verify if the battery charges and/or whether or not the charging speed is faster.
- Use a different compatible cable and charger, one which are known to work, and charge the OnePlus One handset.
- Reports indicate that charging is affected if the overall battery charge drops below 40 percent. So ensure that the battery is charged before it reaches a charge of 40 percent or below.
- If the phone has no battery charge, or does not turn on, then leave it on charging for two hours or more. Later, hold down the power button for about 20 seconds and check if the phone turns on.
- As per the company service staff, a complete power cycle of the device can be performed by holding down the power button for 5 times for 20 seconds each.
- Place the phone into recovery mode and then try and charge the battery. Hold down the power and volume down buttons to boot the phone into recovery mode.
- If all the above steps fail, then it can be safely concluded that the device or the battery is faulty. Visit the service center for repair or replacement of your phone.
